ORDERS & SHIPPING
- PHILIPPINES -
Q: Where is your office or store located in the Philippines?
A: Currently, we don't have an office or store officially located in the Philippines.
Q: How long is the shipping?
A: Since items will be shipped overseas and will be handed locally by our third-party provider, shipping will take 7-14 working days. Shipping delays might occur due to Holidays and unprecedented inclement weather.
Q: What are your payment options?
A: You can pay via GCash, PayPal or Credit Card
Q: I don't have a PayPal account, can I still pay via Credit Card/Debit Card?
A: You don't need to have a Paypal account to pay at Paypal with your credit card/debit card
Q: How do you ship locally (Philippines)?
A: Since we don't have an office in the Philippines, we use a third-party warehouse provider in the Philippines to send the products. Our third-party provider primarily sends the orders via LBC.
Q: How much is the shipping?
A: We have a flat rate of 200 PhP for shipping within the Philippines. Shipping charges are waived when you purchase more than 5,000 PhP.
Q: Do you offer Cash on Delivery?
A: We currently don't offer Cash on Delivery as a payment option as of the moment but we are working on it with our third-party provider in the Philippines
Q: How can I track my order?
A: You will be given instructions via e-mail from info@fusionexcelqs.com